Bruce Byfield wrote a very interesting analysis of how Unity deals with criticism of the general project direction and management.

Curious about how design decisions are made for Ubuntu’s Unity? About how the development team reacts to criticisms of its efforts? If you are, then a moment of unusual — and troubling — clarity emerged last week on Launchpad, Canonical’s development site.

To what extent this discussion voices the opinions of Ubuntu members or Canonical employees is uncertain. However, the discussion reinforces my long-held inference that the needs of Ubuntu and Canonical are diverging as more of the decision-making power is claimed by Canonical. Even more importantly, the discussion suggests a growing urgency in Shuttleworth — most likely, to make Canonical profitable. Unless I mis-remember, at the start of Ubuntu’s history, Shuttleworth seemed more tolerant of the usual give and take of community development.

Now, he sounds impatient, resorting to personal attacks and invoking his personal authority or the necessities of design or standard practice instead of offering explanations. At times, he seems to address issues that at best approximate what others in the discussion are saying. Exactly why this change has happened is uncertain, but it adds a sting to Shuttleworth’s once-humorous title of Benevolent Dictator for Life. The change also tends to undermine his assumption that he knows how to work with a community. And if he responds in these ways to a supporter with a few doubts, then the break with the mainstream GNOME project becomes less surprising. Not having a financial stake in Canonical, I’m inclined to side with those Ubuntu members who are wondering what is happening to the community they imagined they were building. If nothing else, their request for more explanation of decisions seems a reasonable request, and one necessary for the smooth running of any community or business.

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